1. GENERAL RENTAL REQUIREMENTS

THESE ARE THE GENERAL RENTAL REQUIREMENTS OF CFDrive Rentals. THE RENTAL COMPANY OPERATING THE CFDrive Rentals' LOCATION (“CFDrive Rentals”) MAY HAVE OTHER REQUIREMENTS. THE REQUIREMENTS OF THE RENTAL LOCATION WILL CONTROL.

A. Rental Rates:

Daily Rental rates are based on a 24 hour “rental day” starting at the time of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be charged for each hour and/or any part of an hour in excess of a rental day the renter keeps the vehicle, until the vehicle is returned, up to the applicable daily rate. Mileage charges, if applicable, will be the number of miles driven as determined by the odometer readings at the beginning and end of the rental The Rental Rate is subject to increase if you return car more than 24 hours before or 24 hours after the scheduled Return Time. Late returns beyond 30-minute grace period may be subject to extra hour and/or extra day charges, in addition to any other rental charges. If the renter fails to comply with the conditions applicable to the rate, including any geographic driving restrictions, a mileage charge, surcharge or other rates may apply.

B. Driving Age:

The minimum age to rent a vehicle at most locations in the United States and Canada is 20 years of age. In Michigan, New York, and the province of Quebec, the minimum age for most vehicles is 18. Please refer to the Local Policies for specific information on driver ages at the location where you intend to rent and the applicable charge for drivers 20 to 24 years of age.

C. Authorized Drivers:

The CFDrive Rentals vehicle may be driven only by an authorized driver. An authorized driver is the renter and any additional person who appears at the time of rental, and signs the rental agreement. All authorized drivers must satisfy our age requirements, have a valid driver’s license, provide a physical street resident address, a major credit card or debit card in their own name, and fulfill our other qualifications, which vary by location. Employers and co-employees of renters renting on corporate rate plans, if properly licensed and meet our age requirements, are authorized to drive the Vehicle while acting within the scope of their employment duties. See our credit/debit card and driver’s license requirements below. The authorized driver and any additional authorized drivers may be subject to a driver record check (see below). No other persons are authorized to drive the vehicle.

D. Additional Authorized Drivers and Fees:

All additional authorized drivers are required to qualify to drive the vehicle. To qualify, CFDrive Rentals requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid driver’s license, and pay an additional driver fee.

However, the following additional drivers do not need to pay an additional driver fee as long as they meet our minimum age requirements and have a valid driver’s license:

1. Government renters on official orders,

2. Corporate account customers on corporate rate plans, and

3. Drivers/companions of physically impaired customers.

The additional driver may also be subject to a driver record check and an underage driver’s fee. (See below).

E. Underage Driver’s Fee:

An authorized driver that is 20 to 24 years of age (18 to 24 years of age in Michigan, and New York) may be charged an Underage Drivers fee because of such driver’s age in addition to the additional driver fee, if applicable. Because the requirements vary by CFDrive Rentals location, please refer to the Local Policies for specific information on additional authorized or underage drivers at the location where you intend to rent a CFDrive Rentals vehicle.

F. Credit and Debit Card Qualifications/Requirements:

To qualify to rent a CFDrive Rentals vehicle, the renter must present at the time of rental a valid driver’s license and valid major credit card or debit card (see Debit Card Usage below) in the renter’s own name with available credit or funds. A physical card must be presented as Digital Wallet Cards are not accepted. At the time of rental, an authorized hold will be secured on your credit/debit card provided to cover the estimated rental charges plus an additional $200.00 for Credit and $500 for Debit, to cover additional charges that may be incurred. These funds will not be available for your use until the end of the rental after charges apply.

G. Using Debit Cards to Qualify for a CFDrive Rentals in the United States:

CFDrive Rentals accepts American Express, MasterCard, Carte Blanche, Visa, Diners Club, Discover, JCB, China Union Pay and some debit cards. We may place an authorized hold on your credit/debit card to cover the estimated rental charges plus up to USD $200.00 for Credit and $500 for Debit, for any additional charges that may be incurred. These funds will not be available for your use.

A valid driver’s license and credit card must be presented. Debit cards issued under VISA, MasterCard and Discover logo which draw funds directly from the card-holder’s account may be used at the outset of a rental to qualify when the following requirements are met.

Vehicle class reserved is Compact through Full-size ONLY.

Debit cards are accepted for payment at the end of your rental regardless of vehicle type rented. In most cases a credit check will be performed for debit card customers to determine credit worthiness at the time of rental. If CFDrive Rentals cannot secure credit approval and/or proper identification credentials are not supplied, CFDrive Rentals will decline your rental.

CFDrive Rentals at Airport locations: The renter is required to provide proof of a return travel ticket to coincide with the rental and present two (2) valid forms of identification.

Valid forms of identification are a valid United States or Foreign Country issued Driver’s License AND One (1) of the following forms:

• An alternative valid credit or debit card embossed/printed with the same name as the driver’s license.

• A United States or Foreign Country Issued passport in the same name as the driver’s license and debit card.

• United States or Foreign Country Issued Military Identification Card in the same name as the driver’s license and debit card.

• Non-Government Form of ID, that may be accepted include a company ID badge with photo. Names on both forms must match driver’s name on license and debit card; or

• A current month Utility statement which is addressed to the renter with the same name and address as present on the renter’s driver’s license (e.g., gas, electric, cable bill).

CFDrive Rentals Off Airport locations: The renter has a reservation made at least one (1) day in advance, must be at least 25 years old, must present two (2) valid forms of identification and one of the following:

• Provide a Corporate Discount Plan (CDP) number or

• Proof of a return travel ticket to coincide with the rental (airline or cruise).

Policy exceptions:

Debit cards are not accepted on Premium vehicles and above, including Convertibles and a major credit card must be presented to process the rental.

EV & Luxury rentals require a valid Credit Card.

An authorization amount including the estimated total for the rental charges and an incremental hold of $200 for credit and $500 for Debit, will be assessed for all renters. These funds will not be available for your use until the end of the rental after charges apply.

Debit cards are accepted for payment at the end of your rental regardless of vehicle type rented. In most cases a credit check will be performed for debit card customers to determine credit worthiness at the time of rental. If CFDrive Rentals cannot secure credit approval and/or proper identification credentials are not supplied, CFDrive Rentals will decline your rental.

In the event the renter in unable to produce the above required documents, a credit card may be used to secure the rental. Debit cards are accepted for payment at the end of your rental regardless of vehicle type rented.　

By completing a Reservation, you agree that you have received, read, understand, accept and agree to the terms, conditions, disclosures and notices appearing in these Reservation Terms. You also consent to the use of electronic records and validity of your electronic signature.

H. “Key Ring” Credit Cards:

CFDrive Rentals does not accept the small credit cards issued by credit card companies that fit on a key ring. In the event that a customer presents the key ring credit card at the time of rental, the rental location may ask you to present the standard size credit card or another form of payment.

I. Gasoline Policy:

The renter must refill the gas tank of the vehicle within a 10-mile radius of the rental return facility and present a fuel receipt to avoid a refueling charge unless the renter chooses the prepaid fuel option. If the renter chooses the prepaid fuel option, the renter will pay a specified charge as set forth in the rental agreement and have no obligation to return the vehicle with a full tank of fuel. The fuel charge is based on the estimated number of gallons needed to refill the tank multiplied by the rate per gallon charge specified on the rental agreement. CFDrive Rentals may use different methods of estimating the number of gallons needed to refill the tank and these methods of estimation necessarily rely on human judgment. Most CFDrive Rentals locations estimate the number of gallons needed to refill the gas tank either (1) by reading the fuel gauge to estimate the approximate amount of fuel needed to refill the tank (for example, one-half tank) and multiplying that number by the manufacturer’s specified fuel tank capacity, or (2) if the renter did not purchase any fuel during the rental, by reading the odometer to determine the amount of miles driven during the rental and dividing that number by the vehicle’s estimated fuel efficiency (miles per gallon) based on the manufacturer’s fuel efficiency specifications.

J. Geographic Limitations:

At all locations, driving is restricted to the continental United States and Canada. A Canadian resident is prohibited from driving a U.S. owned vehicle into Canada.

K. Driver Licenses:

United States Citizens and U.S. Military Personnel: A renter or any additional authorized driver who is a citizen of the United States, must present at the time of rental:

• A driver’s license issued by any state, territory or possession of the United States, and valid for the entire rental period

• A temporary driver’s license, valid for the entire rental period

• A traffic citation issued as a temporary license, valid for the entire rental period (the court date being the expiration date) and a second form of identification with signature (excluding the credit card used for rental),

• A valid U.S. military identification card plus an expired driver’s license for active-duty U.S. military personnel in those states where active-duty U.S. military can drive on an expired driver’s license.

• A valid driver’s license issued by a province or territory of Canada

• A mobile or digital driver’s license does not replace a valid physical driver’s license and CFDrive Rentals customers will still need to supply their hard copy license until further notice.

• A foreign driver’s license* issued by the country of residence of the renter and additional drivers is required to be accompanied with a valid passport in the renter’s name. If the driver’s license in not in English, the renter and drivers will be required to present both the foreign issued driver’s license and a current International Driver’s Permit (“IDP”); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive but provides a certified translation of the valid foreign driver’s license. An IDP can be obtained in the driver’s country of residence only with a valid driver’s license. An IDP (or certified translation) without the foreign issued driver’s license is not acceptable.

International customers renting in the U.S. are also required to present a valid international-issued driver’s license at the time of rent and a valid passport in the same name, as a second form of identification.

L. Optional Equipment:

Child Safety Seats: For an additional charge, which varies by CFDrive Rentals location, infant, toddler, and child/ youth safety seats are available at many CFDrive Rentals locations.

M. Optional Services:

Emergency Roadside Assistance (“ERA”): ERA is an optional service which, if accepted, reduces your financial liability for services required to remedy non-mechanical problems of the vehicle and/or problems resulting from an accident or collision.

Please see below for a brief summary of cover in USD:

1. Lock out service – maximum $250.00 per rental

2. Remote Unlock – maximum $105 per rental

3. Damage/Broken Keys, Fob, Key Card – maximum $500 per rental

4. Dead battery service – maximum $250.00 per rental

5. Spare tire mounting service – maximum $250.00 per rental

6. No spare tire towing – maximum $250.00 per rental

7. Out of Gas service – maximum $250.00 per rental

8. Out of EV Range/Charge Service (EV Range delivery) – maximum $250 per rental

9. Out of EV Range/Charge Service (towing to a charging station) – maximum $350 per rental

10. Lost key service – maximum $500.00 per rental

11. Missing/Stolen/Damaged EV Charging Cable/Adapter –N/A

12. Car Stuck/Winch Service – maximum $500 per rental

(Full details of the cover and conditions are available from each rental location.)

Requirements for corporate account customers may vary. Please contact the appropriate department.

N. Additional Fees:

At most CFDrive Rentals locations, the renter may incur one or more of the following charges and fees: (i) an (airport) concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge; plus, frequent flyer surcharges, and vehicle license fees which are the estimated average per day per vehicle portion of our total annual vehicle taxes, licensing, titling, and registration costs, and other governmental fees or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per day or a per rental charge.

• Change Fees: In order to ensure that your car is ready and waiting for you, CFDrive Rentals has introduced Change Fees that will reduce last-minute disruptions to our vehicle planning.

• Early Return Fee: Applies if you did not prepay your rental charges and returned the vehicle more than 24 hours early before the return time indicated in your rental agreement. You will only pay for the days used, but there will be a $25 charge to partially compensate CFDrive Rentals for our inability to rent your vehicle during the remaining time reserved for your use. You can reduce the fee paid by calling the Help Desk at +1 626-686-4563 to update the date and time of your return.

• Late Return Fee: In addition to charging additional rental days for a late return, we reserve the right to charge $16 per day (maximum of 5 days) to compensate us in part for the costs we incur in finding an alternative vehicle to satisfy our next booking for your vehicle. You can reduce the fee paid by calling the Help Desk at +1 626-686-4563 to update the date and time of your return.

• Return Change Fee: Applies if you change the location or date/time of your rental and proactively notify CFDrive Rentals by calling the Help Desk at +1 626-686-4563. There is a nominal $10 fee associated with the change to your rental agreement.

• Energy Surcharge: Separate and apart from the costs of fueling rental vehicles, energy costs represent a substantial portion of CFDrive Rentals' operating expenses. To offset the significant costs of utility charges, bus fuel, oil and grease and related costs, CFDrive Rentals is separately imposing an Energy Surcharge. This Charge is not intended to reflect a precise measure of CFDrive Rentals' actual energy costs incurred to serve a particular customer.

O. Lost and Found:

CFDrive Rentals will not uphold responsibility for any personal belongings left in the vehicle or within the location premises. If you have lost items, please contact customer service as soon as possible – cfdriverentals@yahoo.com or +1 626-686-4563.

2. EV SPECIFIC TERMS

A. EV CHARGE LEVEL AT PICK-UP AND RETURN (FOR EV):

CFDrive Rentals will endeavor to provide the EV at time of vehicle pick-up with a battery charge of 80%. You are required to return the EV with a minimum charge of 10%. You are responsible to maintain a sufficient charge on the EV during your rental. You will be responsible for the cost of any tow if the EV is not drivable due to a low battery. You are not authorized to call a private tow on CFDrive Rentals ’ behalf. All tows of the EV must be by flatbed and must be arranged through CFDrive Rentals Emergency Roadside Assistance. If the EV is overdue for return CFDrive Rentals may remotely disable and recover the EV.

B. RANGE:

Range is the estimated distance an EV can travel on a single charge. The EV information provided with your reservation that describes a range is not guaranteed. The battery life of the EV is impacted by a number of factors including weather, driving and road conditions. It is your responsibility to ensure the EV has sufficient remaining battery life to return the EV to CFDrive Rentals or reach an EV charging station.

C. CHARGING DURING RENTAL:

Subject to EV company’s terms and conditions. Tesla EV’s are able to access Tesla Superchargers to recharge the EV. If You use a Tesla Supercharger to recharge the EV during your rental, that cost will be billed back to CFDrive Rentals and added to your rental charges. These charges may not appear on the final invoice and may be added later due to processing time. Battery charging limit on a EV should be set at 90% maximum. You may recharge the EV at other public or private charging locations at your own cost. You may also have to register and incur a fee at certain of these locations. You are responsible for any registration (including accepting terms and conditions and privacy policy) and any fees. If You do not move the EV promptly from the charging stall when it is finished charging. You may incur an Idle fee for the time the EV remains in a charging stall after it is finished charging. You are responsible for and will indemnify CFDrive Rentals for any Idle or similar fee incurred when the EV is on rent to You. If the EV is overdue for return CFDrive Rentals reserves the right to remotely disable and remove the EV from the charging platform.

D. EV BATTERY RECHARGE FEE/UNDERCHARGE BATTERY FEE:

If You return the EV with a charge level less than 65% You will be assessed an EV Battery Recharge fee of $35.00 unless the charge level at time of rental was less than 75%. If the EV is rented at with a charge level of less than 75% no EV Battery Recharge fee will apply at return. If You return the EV with a charge level less than 10% an Undercharge Battery fee of $25.00 will apply in addition to any applicable EV Battery Recharge fee.

E. DAMAGE TO CHARGING STATIONS:

You are responsible for any damage to the EV, the charging station equipment or the charging location when charging the EV during your rental. You will indemnify CFDrive Rentals for any charges, fines, or penalties You incur for any damage or loss to the EV, the charging station or location during your rental.

F. EQUIPMENT:

The EV will be provided to You with certain equipment for which You are responsible. You are responsible to notify CFDrive Rentals if any of the following equipment is not with the EV at the time of pick up. Otherwise, you will be charged for any missing equipment at return. Loss and Damage Waiver (LaDW) does not apply to damage or loss of the equipment provided with the EV.

G. KEY CARD OR FOB:

You are responsible to return the Key card or Key fob upon your rental return. If the Key card or fob is damaged or lost, You will be charged to replace the Key Card or fob and a service fee. The Key card or Key fob must only be used to charge the EV You have rented. Sharing the Key card or Key fob, using additional Key cards or Key fobs to charge the EV, or charging other vehicles is prohibited. Any misuse of the Key card or Key fob in breach of these Rental Terms will result in additional usage charges.

H. EV CHARGING KIT:

The EV Charging Kit may consist of 1 Mobile Connector; 1 Storage Bag; and 1 NEMA 5-15 Adapter and other items, which will be disclosed to you at the time of booking and/or while picking up the EV. You are responsible to return all contents of the Charging Kit upon your rental return. If the Charging Kit, or any part of the contents are damaged or lost, You will be charged for a complete Charging Kit, as these items are not available to be replaced individually, and a service fee.

I. ADAPTER:

You are responsible to return the Adapter on your rental return. If this Adapter is damaged or lost, you will be charged to replace the Adapter and a service fee.

J. SOFTWARE UPDATES:

The EV may contain onboard computers which periodically suggest software updates. You are not authorized to update the in-vehicle software at any time unless specifically requested to do so by a CFDrive Rentals representative. If a software update prompt is received during your rental, please ignore this or press cancel. If You do update the software (other than following the explicit instruction of a CFDrive Rentals representative) this is at your own risk and CFDrive Rentals accepts no responsibility or liability whatsoever including, but not limited to, any loss of use, interruption of service, incompatibility with training materials or otherwise.

K. DASH CAM AND PERSONAL DATA:

The EV may be equipped with a Dash Cam which may record incidents involving the EV during your rental and may be used by CFDrive Rentals. You are responsible at return to delete all personal data input by You or collected by the EV during your rental. Please note, the EV may still retain recordings if the EV is involved in an accident.

3. LIABILITY, INSURANCE AND OPTIONAL PROTECTION PACKAGE

A. Loss or Damage to the CFDrive Rentals vehicle:

The renter and any additional drivers are absolutely liable for any loss or damage to the rental vehicle, even if someone else caused it or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus:

1. Actual towing and storage charges.

2. Loss of use.

3. Diminution in value, regardless of whether the vehicle is repaired or not.

4. All rental charges through the date you report the incident if not returnable or the return date, whichever is later.

5. Any out-of-pocket expenses incurred by us as a result of the loss or damage to the vehicle.

6. A reasonable administrative fee; and

7. Pro-rata license plate fees, all as allowed by law.

B. Third Party Liability Claims:

Unless otherwise required by applicable law, a renter and/or any additional authorized driver (and the respective insurance company of each) is primarily responsible for all third-party claims of personal injury, including death, and property damage caused or arising from the use and operation of the CFDrive Rentals vehicle during the rental. You agree to indemnify and hold CFDrive Rentals harmless from and against, and will defend CFDrive Rentals against all loss, liability or damages whatsoever arising out of the use or operation of the vehicle during the rental, plus costs and attorneys’ fees. (To the extent CFDrive Rentals is required to provide coverage, in spite of the terms of the rental agreement, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by applicable law.)

C. Optional Protection Package:

At the time of rental, CFDrive Rentals offers for purchase at the option of the renter, Loss and Damage Waiver (“LaDW”), and Personal Protection Plan (“PPP”). The cost, coverage, provider and availability vary by location, vehicle category and rate. Please refer to the location’s Terms & Conditions to determine whether LIS is required for travel into Canada and the cost of such coverage. The optional products offered by the rental company may duplicate coverage provided by the renter’s personal automobile insurance or insurance the renter may have through another source. Purchase of optional products is not required to rent the vehicle. Separate brochures available at the rental location summarize the optional products. We charge a per day fee for each day, or part of a day, the vehicle is rented for any optional products you select.

1. Loss and Damage Waiver (“LaDW”): If the renter purchases one of the optional LaDW plans, CFDrive Rentals will agree to waive the renter’s responsibility for loss or damage to the vehicle in full or in part (depending on the LaDW plan accepted). LaDW is not insurance or an insurance product.

LaDW does not apply if:

• The renter uses the vehicle in violation of the rental agreement.

• The renter fails to remove the keys, or close and lock all windows, doors and trunk, and the vehicle is stolen or vandalized.

• The renter fails to notify us and the police immediately after the loss; and

• The renter fails to pay the charges under the rental agreement; or

• Other exceptions as allowed by the applicable state or provincial law.

Before deciding whether to purchase LaDW, the renter may wish to determine whether their own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under your own insurance coverage. The purchase of LaDW is not mandatory. LaDW is not insurance.

2. Personal Protection Plan (“PPP”): PPP includes Personal Accident Insurance (PAI) and Personal Effects Insurance (PEI) and where offered must be purchased together. PPP is not offered in Canada.

• PAI provides benefits to the renter and the renter’s passengers for accidental medical expenses, ambulance expenses and accidental death benefits during the rental. If this optional coverage is purchased by a renter, the renter is covered twenty-four hours a day for all accidents, whether the renter is actually in the rental vehicle or not at the time of the accident. Passengers in a CFDrive Rentals vehicle are only covered for accidents occurring while the passengers occupy the CFDrive Rentals vehicle.

• PEI insures the personal effects of the renter and any member of the renter’s immediate family traveling with the renter up to the limits of liability provided. A member of a renter’s immediate family must permanently reside in the renter’s household. If this optional coverage is purchased by the renter, PEI covers only personal effects with which the renter or immediate family member are traveling. PEI pays covered claims even if the renter’s homeowner’s policy provides coverage.

THIS IS A SUMMARY ONLY AND IS SUBJECT TO SPECIFIC BENEFITS, EXCLUSIONS, LIMITATIONS AND EXCEPTIONS OF THE PERSONAL ACCIDENT AND PERSONAL EFFECTS INSURANCE (WHICH ARE AVAILABLE FOR INSPECTION UPON REQUEST).